Secure payments
Secure and guaranteed payments with SSL protocol.
Free shipping
Free shipping on all orders over €100 in mainland Portugal and Ana Sousa stores.
Returns and Exchanges
You can return or exchange your order within 14 days of receipt, in a simple and hassle-free way.
Customer support
Business days from Monday to Friday from 8:00 to 12:00 and from 13:30 to 17:30 (GMT).
Email: info@anasousa.com
Telephone: 253 839 202 (call to national landline)
Mobile: 965 159 645
New Exchange and Return Conditions
As of June 1, 2026, new conditions governing exchanges and returns at Ana Sousa have come into effect. Please refer to the updated policy for further information.
